At Soulmate Cinematics, we are committed to safeguarding the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.
1. Information We Collect
We may collect the following personal information:
- Contact Details: Name, email address, phone number, and postal address.
- Event Information: Details about your wedding or event, including dates, venues, and preferences.
- Media Files: Photographs and videos captured during events.
- Payment Information: Billing and payment details for our services.
- Website Usage Data: Information collected through cookies and similar technologies, such as IP addresses, browser types, and pages visited.
2. Purpose of Data Collection
We collect and use your information for the following purposes:
- Service Delivery: To provide photography and videography services as per your requirements.
- Communication: To respond to inquiries, provide updates, and send promotional materials.
- Transaction Processing: To process payments and manage bookings.
- Website Improvement: To analyze website usage and enhance user experience.
- Legal Compliance: To comply with applicable laws and regulations.
3. Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your data with:
Service Providers: Third-party vendors assisting in service delivery (e.g., album printing, courier services).
Legal Authorities: When required by law or to protect our rights and safety.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings, but this may affect website functionality.
6. Your Rights
You have the right to:
Access: Request access to your personal information.
Correction: Request correction of inaccurate or incomplete data.
Withdrawal: Withdraw consent for data processing, subject to legal or contractual obligations.
Deletion: Request deletion of your personal information, where applicable.
To exercise these rights, please contact us at soulmatecinematics@gmail.com.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: soulmatecinematics@gmail.com
Phone: +91 8409457513 / 7277755548
Address: Motihari, Bihar 845401, India